We value the trust you place in Applesbag.ae which is why we insist upon the highest standards for secure customer information privacy. We understand that you value your privacy and wish to have your personal information kept secure, that’s why we are committed to protecting your privacy of any personal information provided to us.  Our privacy policy describes generally how we manage your personal information and safeguard your right to privacy. Please read the following statement to learn about our information practices. By registering with Applesbag.ae, you acknowledge your acceptance of the terms of this policy.

 WHAT PERSONAL INFORMATION DO WE COLLECT AND STORE  ?

In order to provide services to you, we may ask for personal details such as your name, address, telephone number or e-mail address. Personal Information is collected when you create an account with us and place an order on the website, or when you communicate to any of our departments such as customer service, sales or technical services through the website, telephone, email or fax. Some examples of where we may need these details are pre-orders, home deliveries, offers, promotions and when you opt-in to receiving marketing newsletters from Applesbag.ae.

Apples bag takes measures to ensure your personal information is protected from unauthorized access, loss, misuse, disclosure or alteration.

Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of information.

 COLLECTING INFORMATION AND WHAT WE DO WITH IT ?

We respect your privacy. Any personal information that we collect about you will be used and disclosed by us so that we can provide you with the services that you have requested, or otherwise to enable us to carry out our business as suppliers of goods, such as

  • Provide our services.
  • Respond to your enquiries.
  • Customize users’ experience, measure interest in our services, and inform users about services and updates.
  • Handle orders, delivery and payments.
  • Communicate marketing and promotional offers to you.
  • Update our records and maintain any online account you may have with us.
  • Enable third parties to carry out technical, logistical or other functions on our behalf.

Each time we use your personal information for advertising purposes such as promotions, surveys and newsletter, we will give you the option to decline to receive any further information from us.

 DISCLOSING YOUR PERSONAL INFORMATION

  • All information contained by Apples bag is treated as strictly confidential and Apples bag does not and will not disclose or share such confidential information to / with any external organization.
  • The users’ privacy is very important to us. We do not and shall not at any point in time, either sell or rent users’ personal information to third parties without users’ explicit consent.
  • Apples bag also reserves the right to make use of the personal information in any investigation or judicial process relating to fraud on account of such transactions during the period Apples bag retains such information.
  • We may also disclose personal information to enforce our policies, respond to claims that a posting or other content violates other’s rights, or protects anyone’s rights, property or safety.

CORRECTING YOUR INFORMATION AND REMOVAL/OPT-OUT :

If your name, e-mail, telephone number or other Personal Information changes, you may update, correct or omit the relevant information by going to your profile under “My Account”. If you request us to do so, we will amend any personal information which is inaccurate, incomplete or out of date. You may directly contact us or send an email at sales@applesbag.ae. In addition, if you no longer wish to receive communications from us you may opt-out by emailing us at sales@applesbag.ae or by clicking on the unsubscribe link within any e-mail you receive from us.

 REVISIONS TO OUR PRIVACY POLICY :

From time to time it may be necessary for us to amend our privacy policy, thus we reserve the right to its revision, and we strongly suggest that you visit and review our Privacy Policy periodically to make sure you understand how information you provide will be used. However, you can be confident that any changes will be in accordance with the general Privacy Act and the National Privacy Principles.

INTELLECTUAL PROPERTY :

All content included on the Site, such as text, graphics, logos, images, data and other material (collectively “Content”) is owned or licensed property of Apples bag or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all Content on the Site is the exclusive property of Apples Tree Trading L.L.C. Apples bag and its suppliers and licensors expressly reserve all intellectual property rights in all Content.

PRICES :

Base Currency.
All fees and prices are in UAE Dirhams (AED)

Changing of Prices.
Apples bag prices are subject to modification at any time. Prices may also vary due to a launching price, a promotional offer or sales. Prices of items that are not in stock or that are available for a pre-order are valid during its promotional period after the order was placed. Should the price of those items change with respect to the pre-order price, Customer will be informed and will have the possibility to cancel the order. We reserve the right to update prices displayed on the website from time to time and once updated, they cannot be claimed against an order that has already been confirmed or delivered.

 SHIPPING METHODS :

  • All orders may require 24-48 hours processing time before shipping.
  • We do not process orders during weekends.
  • No deliveries will be made on Fridays.
  • We do not guarantee same day shipping.
  • Apples bag does not offer International shipping options at this time.
  • Exact delivery times cannot be guaranteed.
  • This shipping method available only for UAE but except some areas which may be far from the city.

PAYMENT :

Apples bag currently offers COD (“Cash on Delivery”) payments and online payments. However, Cash On Delivery option is only applicable within United Arab Emirates.

INVOICE :

The order form filled out online by the customer cannot be considered as an invoice. Regardless of the purchase or payment methods, the customer receives an invoice inside his/her parcel when it is delivered. A digital/hard copy of each invoice is registered in Applesbag.ae data base.

 QUESTIONS OR CONCERNS :

In case you want to get in touch with us, or to provide your feedback, we are always there for you. In fact it is a pleasure to hear from our valued customers. Kindly feel free to contact our customer care team via email: sales@applesbag.ae

Images & Representations of Products/Services

  • Product Images are indicative in nature.
  • Actual Product may differ from the image. Please refer the product specification for the product.